AI Solutions · EU-Hosted · Production-Ready

AI systems your business can actually run on.

Akira LTD builds and deploys AI assistants, Finance AI, and Voice/VoIP AI for teams that need real automation — not demos. EU-hosted, GDPR-compliant, integrated with the tools you already use.

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Solutions

Four pillars. One delivery team.

From a single AI assistant to full voice infrastructure, every system we ship is designed to run in production from day one.

AI Assistants

Custom AI copilots and customer-facing agents grounded in your own data, integrated with your CRM, helpdesk, and internal tools.

  • RAG pipelines on your knowledge base, docs, and ticket history
  • Native integrations with Microsoft 365, Slack, Salesforce, EspoCRM
  • Built on Claude, GPT-4, or open-source models — your choice
  • Continuous evaluation harness so quality doesn't drift

Finance AI

AI for finance and operations teams: automate the reconciliation, catch the anomalies, query the numbers in plain language.

  • Automated transaction matching and reconciliation
  • Anomaly detection across spend, revenue, and cash flow
  • Natural-language KPI dashboards — ask, don't pivot
  • Invoice OCR, categorization, and approval routing

AI Voice & VoIP

Voice AI that plugs into your phone system. Real-time agents, call QA, post-call summaries — straight into your CRM.

  • Inbound and outbound voice agents (Asterisk, Squaretalk, Twilio, SignalWire)
  • Real-time agent assist with on-screen prompts
  • Automated call transcription, sentiment, and CRM logging
  • Multilingual support — BG, EN, and EU languages

AI Infrastructure

The plumbing that makes the rest work: vector stores, model orchestration, EU-hosted LLM deployments, AI security audits.

  • EU-hosted / on-prem LLM deployments for GDPR-sensitive workloads
  • Vector databases, embeddings pipelines, and RAG infrastructure
  • MCP server development for tool integration
  • AI security audits and prompt-injection hardening

Case Studies

Shipped, monitored, owned by the client.

Two recent engagements — the systems are live, the numbers are real.

AI Assistant Handling 70% of L1 Support

Industry: SaaS · Europe

Tickets Auto-Resolved
70%
Response Time
from 4h to 90s

Voice AI Replacing Outbound SDR Workflow

Industry: FinTech · Europe

Connect Rate
+38%
Cost per Qualified Lead
−61%

Platforms

Built for production, not demos.

Every system we ship runs on real infrastructure with real monitoring. The same building blocks power assistants, finance automation, and voice agents.

Live telemetry EU-hosted Eval harness Trace logs

Live Production Telemetry

Observe token usage, latency, and accuracy of every deployed system in one place. Trace any answer back to its source documents. Roll back safely when a prompt or model change misbehaves.

Voice agent

47 calls handled · avg 1m 12s · 94% intent match · post-call summaries pushed to CRM.

Finance AI

1,283 transactions reconciled today · 6 anomalies flagged for human review.

Knowledge assistant

312 queries served · 89% answered without escalation · full trace per response.

Eval suite running — 0 regressions

Hosting

EU region

Tracing

Per-request

Eval cadence

Every deploy

Uptime

99.95% SLO

Core platform modules

Four building blocks every AI system at Akira is built on — wired for observability, evaluation, and safe rollback.

Retrieval & Memory

RAG

Vector stores, hybrid search, and persistent memory layers so your AI knows your business — not just the public internet.

Embeddings refreshed nightly

Orchestration

Routing

Multi-model routing, fallback chains, and tool-use orchestration. Pick the right model per task; switch providers without rewriting.

Claude · GPT · open-source

Evaluation

Quality

Continuous evals, regression tests, and human-in-the-loop review. Quality stays measurable as models and prompts evolve.

Runs on every change

Observability

Ops

Token usage, latency, cost, and failure modes — surfaced in dashboards your ops team actually uses.

Per-request traces

About

Engineers who ship AI, not pitch decks.

Akira LTD is a Sofia-based AI engineering team. We build production AI systems for European businesses — the kind that run 24/7, integrate with real tools, and survive contact with actual users.

Our work spans AI assistants, Finance AI, and Voice/VoIP AI, all on EU-hosted infrastructure. We don't do strategy decks. We design, ship, and stay on call when it breaks.

Principles

Ship to production

Every engagement ends with a system running, monitored, and owned by your team.

EU-hosted by default

Models, data, and infra stay inside EU jurisdiction unless you tell us otherwise.

Measurable or it doesn't count

Evals, dashboards, and clear success metrics before kickoff — no vague AI promises.

Operations Footprint

Headquarters: Sofia, Bulgaria

Sofia-based engineering team. Clients across the EU.

Contact

Ready to ship AI in production?

Tell us what you're trying to automate. We'll respond with a discovery call and a concrete proposal — usually within one business day.

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